Return/Exchange Online Form
Need to return an item? We want to provide the best customer service and support we can, and for whatever reason, eligible item(s) may be returned within 14 days of purchase.
Our Return Policy:
- Should you wish to return goods (textbooks, apparel, general merchandise, etc.) complete the form below.
- Should you wish to cancel or exchange an order, complete the form below for the goods you do not want to keep and place a new order for the required goods.
- Please include a copy of the receipt/order confirmation with your return to ensure proper credit in a timely manner.
- All returns are subject to review and approval.
- We cannot accept returns of printed, washed, or decorated merchandise or final sale items. You are responsible for inspecting the garments before performing any alterations or embellishments.
- Please note, digital eBooks are non-refundable once the access code has been redeemed.
- Please note, all nursing kits are final sale.
- If returning defective merchandise please use a piece of tape to indicate the location of the flaw.
- Standard return shipping charges apply unless the item was damaged in-transit or the wrong item was delivered.
- If you have a problem or discrepancy (including shortages, damages, etc.), please complete the form below within 72 hours of receiving your order. Once we receive your completed Return/Request form we will email instructions on how to proceed.