Return-exchange-request-form - NorQuest College

Our Return Policy:

30 days to return/exchange from the original date of purchase.
Complete the form to return your textbooks, apparel, general merchandise, etc...
Clothing must have original tags, unworn, in original condition.
Textbooks/Modules must have the original plastic packaging wrapped.
Embroidered hoodie is final sale.
Digital books are non-refundable once the access code has been redeemed.
All kits are final sale.
All returns are subject to review and approval.
Allow 2-3 business days for refund to be processed back onto the original credit card at time of purchase.
If returning defective merchandise, use a piece of tape to indicate the location of the flaw.
Standard return shipping charges apply unless the item was damaged in-transit or the wrong item was delivered.
Once we receive your completed Return Request Form, we wil email instructions on how to proceed.

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